Software support and help papers

 
Used Machinery Software
 

LocPlus MLS Software Support Topics

The following list of Support Guides are designed to help LocPlus MLS customers use their system more effectively. We began publishing these papers in November of 2001 and will continue to publish new guides on important subjects.

TRACKING EQUIPMENT COSTS:
LocPlus MLS has some powerful features that can assist you in tracking equipment costs. Find out how you can track the value and costs of your inventory.

PUBLISH EQUIPMENT TO YOUR WEB SITE:
Publish your own web site. Read this to find out how to start.

INFORMATION ON THE LOCPLUS EVENT CALENDAR:
Learn more about the LocPlus event calendar. Learn how to schedule follow-up events and see what events you have scheduled for today!

PUBLISH EQUIPMENT TO EQUIPMENTMLS:
Publish your equipment on EquipmentMLS. Read this to find out how.

PUBLISH EQUIPMENT TO THIRD PARTY WEB SITES:
Information on sending information to publishers like Surplus Record, UEN Network, and Locator on Line.

QUOTE EMAIL INFORMATION:
Information on how to set up your email.

PRIMER: HOW DO I BROADCAST FAX OR EMAIL A FORM LETTER OR BROCHURE?:
Want to send out a document to a group of customers? This document gives pointers on using this feature.

BROADCASTING AN EQUIPMENT LIST:
Check out this document after you have read the Primer: 'How Do I Broadcast Fax or Email documents?' and want to include an equipment list with your Broadcast.

SAMPLE HTML EQUIPMENT EMAIL:
Once you understand how to send out an equipment list email, you may want to look at this sophisticated sample.

WHAT IS A SUBSTITUTION FIELD?:
If you want to design quotes or form letters, you need to know what a substitution field is!

PRIMER: HOW DO I CREATE A WINFAX LIST FROM LOCPLUS MLS CUSTOMER DATA?:
You can use Symantec WinFax to send faxes to customers. This procedure tells you how to select those names and get WinFax (version 10.0) set up with the names.

PRIMER: HOW DO I MAIL MERGE LOCPLUS MLS DATA WITH MS WORD 97?:
You can use Microsoft Word to generate customized form letters for customers in your LocPlus MLS system. Word's Mail Merge feature can be linked to a list of customers in LocPlus MLS. Read this document for details on how it is done.

LOADING LEADS FROM EQUIPMENTMLS:
This information may help save you some time when fulfilling requests from EquipmentMLS.

PRIMER: LOADING CUSTOMERS ONTO YOUR PALM HANDHELD:
Read this if you want to load some or all of your LocPlus MLS customer database onto your Palm.

AREA CODE UPDATE:
See how many of your customer telephone numbers are out of date and the update the phone number.

PRIMER: HOW DO I SEND A FORM LETTER?:
Instructions on sending and creating a form letter you send to customers.

SENDING OUT DOCUMENTS WITH ALL QUOTES:
LocatorPlus can send out documents with a quote. Do you know how to send out a document like your 'Terms and Conditions' or a catalog with all (or many) of your quotes? Read about this new feature.

ADVANCED INFORMATION ON QUOTES:
You can do some advanced things with quotes... View some discussion of these options.

USING THE QUOTE QUEUE:
Learn how to use the quote queue to print or fax multiple equipment items with a single document.

ERROR MESSAGE HELP:
Help for some error messages generated when running LocPlus MLS.

ERROR MESSAGE HELP:
Help for some error messages generated when running LocPlus MLS.

EMAIL ERRORS AND PROBLEMS...:
Discussion of some email setup issues that relate to LocPlus MLS.